BAYSART GOLD USER SERVICE AGREEMENT

1. GENERAL PROVISIONS

This Agreement is concluded between BAYSART LLC (VOEN: 1703115231, Address: Baku city, Sabail district, Badamdar highway, building 107, apartment 10), hereinafter referred to as "Executor", on the one hand, and a natural person who registers in the "Baysart Gold" mobile application and confirms this Agreement electronically, hereinafter referred to as "User", on the other hand.

By registering in the application, the User confirms that they unconditionally accept all terms of this Agreement, Privacy Policy, and Risk Disclosure.

The Executor provides the User with services for purchasing, selling, secure storage, and management of physical precious metals through a digital platform.

2. REGISTRATION AND KYC (KNOW YOUR CUSTOMER)

To use the services, the User must be at least 18 years old and complete KYC verification through documents confirming identity.

The User bears full responsibility for the accuracy of the information provided.

In accordance with AML/CFT (Anti-Money Laundering and Counter-Terrorist Financing) regulations, the Executor has the right to request additional documents.

3. OWNERSHIP AND STORAGE OF PRECIOUS METALS (GOLD AND SILVER)

Ownership: When the User purchases precious metals (gold or silver) through the application, they become the full and legal owner of those physical metals. Each purchase represents proportional ownership of pooled physical inventory (pooled inventory) held in secure custody.

Storage: Precious metals are stored in licensed and insured storage facilities that are partners of the Executor.

Segregation: The User's precious metals are stored separately from the Executor's own assets. The financial condition or bankruptcy of the Executor does not affect the User's precious metals ownership.

Fractional metal quantities are not considered independent products and are not eligible for physical delivery, independent sell-back, or transfer until the respective minimum quantity requirements are met.

4. PRECIOUS METALS PURCHASE AND PAYMENT

Purchase Execution: Users purchase precious metals by selecting the desired quantity and making direct payment through the application's integrated payment system.

Payment Processing: All payments are processed immediately through licensed third-party payment service providers (banks and payment gateways). The payment amount corresponds exactly to the purchase value including applicable fees.

No Stored Funds or holdings: The Executor does not hold, store, or maintain User funds, holdings, wallets, or stored value accounts. Each purchase constitutes a separate direct payment transaction processed by third-party payment providers.

Precious Metals Allocation: Upon successful payment confirmation from the payment provider, the purchased precious metals quantity is immediately allocated to the User's ownership record and placed in custody storage on the User's behalf.

Transaction Finality: Once payment is confirmed and precious metals are allocated to the User's Profile, the transaction is considered final and non-refundable, except as required by applicable consumer protection legislation.

5. PRECIOUS METALS SELL-BACK AND PAYOUTS

Payouts: Funds from sold precious metals are transferred to the User's bank account.

• Funds are transferred only to the User's bank account in their own name. Payments to third parties' accounts are not made.
• Cash payments are not carried out.
• Withdrawal requests are processed within 1-5 business days during bank business days.
• Applicable fees are deducted from the payout amount.

6. PHYSICAL PICKUP (PICK-UP ONLY)

No delivery: The Executor does not carry out delivery of precious metals to addresses.

Pickup Procedure: The User can pick up precious metals they own only by personally appearing at the Executor's official pickup point located in Baku city.

• The User must create a request at least 3 business days in advance through the application.
• During pickup, the User's identity document and unique confirmation code in the application are checked.
• A Delivery Acceptance Certificate is signed between the parties. From the moment the Certificate is signed, all risks related to the loss, damage, or theft of the precious metals pass to the User.

7. FEES AND PRICE DIFFERENCES

Precious metals prices are determined in real-time based on international exchange rates.

The Executor has the right to apply the difference between purchase and sale prices (spread), storage fees, and transaction fees. Current fees are displayed in the "Rates" section of the application.

Conversion between precious metals (e.g., gold to silver) is executed as two consecutive commodity transactions: a sell-back of the existing metal and an immediate purchase of the new metal at the current market price.

8. RISK DISCLOSURE

The User understands that precious metals prices are volatile and carry commodity ownership loss risk.

The Executor does not provide financial advice; decisions are made based on the User's own judgment.

9. LIABILITY LIMITATION

The Executor is not liable for delays caused by technical failures, internet outages, or third parties (banks, storage operators).

The Executor's maximum liability is limited to the current market value of precious metals in the User's custody.

10. DISPUTE RESOLUTION

This Agreement is governed by the legislation of the Republic of Azerbaijan.

Disputes are resolved through negotiations, and if not possible, by the relevant courts of Baku city.